Form QR Code › Support

Support

Tell us what's going on and we'll reply by email, usually within one business day. This form is made with our sibling product, Form Matcher.

Quick answers

Can I change where the QR code points after printing?

Yes. Edit the link in My codes and every printed copy goes to the new place right away. The pattern never changes, because the code holds our short link rather than your link itself.

Does the QR code really never expire?

Yes. You pay $2 USD once and the code keeps working for the life of the product. There is no trial, no subscription and no scan limit.

How big should I print a QR code?

A good rule is one tenth of the scanning distance: a code read from 1 metre away should be at least 10 cm wide, and never smaller than 2 cm (about 0.8 in). The Export section works it out for you.

What files do I get?

A PNG at 1,024, 2,048 or 4,096 pixels for print and screens, and an SVG that scales to any size without blurring. Download them again from My codes any time.

How do I sign in?

With your email. We send you a sign-in link, so there is no password. Your account is created when you buy your first code.

More help: All questions · Print size guide · Editable QR codes